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Don’t Fall for Gift Card Scams

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Gift cards are extremely popular, to give as well as to get. They’re a convenient way to treat someone to a meal at their favorite restaurant, purchase an item of their own choosing at a favorite store, or simply to give them cash to use anywhere the card is accepted. Unfortunately, scammers also love gift cards and have come up with creative ways to convince you to purchase cards for them.


In 2021, consumers reported over $148 million lost to gift card scammers. Many consumers reported being contacted by the IRS, Social Security, and power companies who told them they were liable for penalties. Others say they were contacted by Amazon or Apple to pay to continue service. Some say they were contacted by law enforcement and told to pay a fee to avoid a warrant.


In most cases, the scammer attempts to scare or alarm you, claiming something terrible will happen if you don’t pay them immediately. They want you to act quickly so you don’t have time to think it through or to check into the issue further.


You are told payment must be made using a gift card instead of a check or online payment. You don’t need to mail the card; just simply tell them the serial and personal identification numbers on the back.


Here are a few more scenarios gift card scammers use:


Relative in distress – You receive a call from someone claiming to be a loved one, usually a grandchild. They tell you they have had an accident, or they are stuck in a foreign country unable to get home. They ask you to send money immediately using a gift or a prepaid card.


Clergy members – They claim they are raising money for a worthy cause. They contact you by phone, text, or email, ask you to purchase gift cards, and give them the numbers.


Resale or auction sites – Once you have shown interest in an item, the scammer will offer a discount if you buy it with a gift card. You give them the number and never get the item you purchased.

Be suspicious if a government agency, legitimate company, or loved one asks you to pay them with a gift card. If you’re unsure, contact the agency or company using their official website, not a number provided in the questionable message. If it’s someone who claims to be a relative, contact the immediate family and ask them to verify that a payment is needed.


SRP Security Guidance

If you are a member of SRP Federal Credit Union in the Augusta area, be aware that the company will NEVER solicit you for personal information via email, text, or telephone. If you require assistance, please send a secure message by using the Message Center in SRP Online or SRP Mobile.

In addition to gift card scams, we have a multitude of other online security tips at SRP that will help you defend yourself against harmful phishing scams.

  • Make sure you log out of your accounts each time you leave them, especially when using public computers.
  • Delete emails from unknown senders with nonsensical information, subject line typos, or suspicious links.
  • Only send personal and account information through secure messaging, such as on SRP Online. Never share this information using email.

Visit the SRP Security Guidance page on our website to learn more about how SRP can help you keep your accounts safe.


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Like cash, once a gift card is handed over to someone, it’s very hard to get the money back. You are not protected from fraud like you are with major credit cards.


If you are contacted by anyone insisting that a payment must be made with a gift card, it’s very likely a scammer.


At SRP, we exist to serve our members and make the communities we serve better. Protecting our members from gift card scams and credit card fraud is extremely important to us. If you have any questions about gift card scams or have an immediate need we can help you with, don’t hesitate to get in touch with us or visit one of our many locations throughout the CSRA.


Article provided by CUNA

This article is for informational purposes only. Membership required.

SRP is federally insured by NCUA.