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SRP Updates:
SRP plans to resume a regular operating schedule on Monday, October 7, 2024, with a few exceptions. Get the latest communication and updates on our available services and locations and the complete summary of the services and resources to assist you financially during this time.  

Mortgage Inquiries

Requests for Information regarding your loan account or Mortgage Loan Error Resolution Requests may be sent using the form below. 

More Options

Telephone
803-278-4851 ext. 2555

By Mail
SRP Federal Credit Union
ATTN: Mortgage Servicing Department
P. O. Box 6730
North Augusta, SC 29861

In your letter, please provide the following information:

  1. Account Information: Your name and account number.
  2. Dollar amount: the dollar amount of the suspected error.
  3. Description of Problem: If you think there is an error on your account, describe the error.

You must notify us of any potential errors in writing to the P.O. Box above.