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SRP Online and SRP Mobile may be intermittently unavailable on Thursday, July 18, from 1:00am until 5:00am due to scheduled maintenance. We apologize for any inconvenience.

Mortgage Inquiries

Requests for Information regarding your loan account or Mortgage Loan Error Resolution Requests may be sent using the form below. 

More Options

803-278-4851 ext. 2555

By Mail
SRP Federal Credit Union
ATTN: Mortgage Servicing Department
P. O. Box 6730
North Augusta, SC 29861

In your letter, please provide the following information:

  1. Account Information: Your name and account number.
  2. Dollar amount: the dollar amount of the suspected error.
  3. Description of Problem: If you think there is an error on your account, describe the error.

You must notify us of any potential errors in writing to the P.O. Box above.