Requests for Information regarding your loan account or Mortgage Loan Error Resolution Requests may be sent to:
SRP Federal Credit Union
ATTN: Mortgage Servicing Department
P. O. Box 6730
North Augusta, SC 29861
Telephone: 803-278-4851 ext. 2555
In your letter, please provide the following information:
- Account Information: Your name and account number.
- Dollar amount: the dollar amount of the suspected error.
- Description of Problem: If you think there is an error on your account, describe the error.
You must notify us of any potential errors in writing to the P.O. Box above.