Hurricane Helene Help:
ALL SRP Branch Locations are OPEN and have returned to a regular operating schedule. All ATMs are available EXCEPT Augusta West Parkway.
SRP values our members and is committed to our community. We have been working hard to reduce any financial challenges you may be facing during this time.
DIGITAL BANKING:
Members may contact us for assistance through "Send Secure Message" in the app and online or by calling 1-800-237-9829.
SKIP-A-PAY:
We are offering all members a fee-free Skip-A-Pay option for eligible loans (auto and personal) to help ease any additional expenses you may be facing. Using Skip-A-Pay during this period will not count toward your one-per-rolling-12-months limit or your maximum of six allowed skips.
OPERATIONAL FEES:
SRP has temporarily suspended operational fees as of Monday, September 30, 2024. We have refunded any SRP operational fees assessed prior to that and after Friday, September 27, 2024.
- NSF and Overdraft Privilege Fees
- Overdraft Transfer Fees
- ATM Usage Fees (Fees incurred to use non-SRP machines will be waived. SRP will also refund fees charged by non-SRP owned machines at a later date.)
EMERGENCY ASSISTANCE LOANS:
Our team has created two emergency loan options for you, our members. The first is a short-term relief loan of up to $1,500 to assist you with your basic needs and expenses. The second is a long-term relief loan of up to $25,000 to assist with your major expenses related to Hurricane Helene.
